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Error 007: One or more attribution models failed when we tried to run a dependent service

Jonas Østergård Bæk avatar
Written by Jonas Østergård Bæk
Updated over a week ago

What is happening?
This is a "cascade failure." A secondary service (like the Budget Optimiser or a custom report) failed to run because it relies on data from an Attribution Model that did not complete successfully.

Error: One or more Attribution models failed when we tried to run this Connector. If the Attribution model(s) look goods now, try again.

Why did this happen? Alvie services work in a specific sequence. If the "parent" Attribution Model fails, the "child" service stops immediately to prevent reporting inaccurate or empty results.

  • Upstream Failure: The Attribution Model itself encountered an error (e.g., Error 401: Source dataset not found) during its scheduled run.

  • Timing Issues: The dependent service attempted to start before the Attribution Model finished its recovery or rerun process.

  • Prerequisite Error: A connector feeding the model failed, leaving the model with no data to process.

Follow these steps to resolve the issue:

  1. Open Detailed Status: Click the Detailed Status popup in your Alvie dashboard to see the full list of services.

  2. Identify the "Parent" Error: Look for the Attribution Model(s) in the list. They will likely be marked with a red error icon.

  3. Action: * If the Attribution Model is red: Click on it to see the specific error code (e.g., Error 06 or Error 111) and resolve that first.

    • If the Attribution Model is now green: If the model has since finished successfully but the dependent service is still red, the "failure" flag just needs to be cleared.

  4. External Steps: Check the health of the GA4 or Ad Platform connectors that feed into the attribution model. If those are failing, the model cannot run.

  5. Verify: Once all prerequisite Attribution Models show a Healthy (Green) status, click Run now on the dependent service. The error should clear.

Prevention & Tips To avoid seeing this error again:

  • Automated Retries: Alvie often attempts to rerun failed services automatically, but a manual "Run now" is the fastest way to verify a fix.

  • Still need help? If the Attribution Model looks "Healthy" but the dependent service continues to throw Error 007, please reach out to the Alvie support team.

If you encounter any further issues or need additional assistance, please don't hesitate to reach out to the Alvie support team.

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